Supporting Hospitality Operations with Voice AI
When a busy Orlando hotel needed to free up staff from repetitive questions and routine requests, we built a Voice AI Agent that could handle calls 24/7 — answering FAQs, taking amenity bookings, and logging everything in real time. It now manages 60% of calls, resolves 4.5x more after-hours requests, and gives staff more time to create memorable guest experiences.
Customer Support Managers
Gen AI Implementation